Volunteer Management System - Engaging Volunteers Systematically

Course Code:

NMGT5432

Course Category:

Volunteer Management

Duration (hours):

8.00


Fees (Please note that the fees listed are for your reference only. The final course fee may vary.)
Name Fee (Excludes GST) Fee (Includes GST)
Nett Fee (after SSG funding) $ 165.00 $ 176.55
Course Fee (Before Funding) $ 550.00 $ 588.50

Overview:

Volunteers do come with certain costs... they do require other resources such as space, staff time, out-of-pocket reimbursements and appreciation. Leadership buy-in is essential to put aside the necessary resources for volunteer management. Any organisation that runs with the help of volunteers needs to keep their morale high. The module equips the learner with knowledge and skills to institute volunteer management system at their agencies for effective management of volunteers. Learners will also learn about the roles of volunteer managers and coordinators.

Target Participants:

Target audience includes all professionals who work with volunteers such as volunteer coordinators, volunteer managers, head of programmes, head of operations etc. The skills and knowledge for this course, which the learner is assumed to possess, are as follows:
- Be able to listen and speak English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 6
- Be able to read and write English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 6
- Be able to use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 6

Learning Outcome:

By the end of the course, participants will be able to:
1. Describe the role of a volunteer manager
2. Explain the importance of a volunteer management system
3. Explain the key features of a VMS

Assesment Details:

This course includes assessment components. Assessment may be conducted during and/or after the course. As there is an assessment component for this course, grading and processing of results can only take place after course completion.

Remarks:

Mode of delivery:
Please note that this course will be conducted online via Zoom (click to learn more about Zoom). Successful applicants will be able to access and download course materials from LearningCloud upon course confirmation. They will also be given the URL to join the Zoom course session with a unique password via email. Participants will be required to use their Name (as per NRIC) as the Zoom ID to be given access to the Zoom course session and will have to enable video view while the session is in progress.

Assessment will be scheduled after COVID-19 Circuit Breaker ends and face-to-face assessment at SSI resumes. Successful applicants are required to sit for the assessment on a separate day, to be further advised by SSI.

This course includes assessment components. Assessment may be conducted during and/or after the course. As there is an assessment component for this course, grading and processing of results can only take place after course completion. Learners who pass the assessment(s) will be awarded with an electronic Certificate of Achievement from SSI. You will receive an email notification when your e-Cert is ready for download in your NCSS e-Services account.

Fee Remarks:

SSG funding is available for Singapore Citizens and Permanent Residents only. For more information on SSG Training Grants, please visit:
SkillsFuture Singapore Funding.
SkillsFuture Credit.

VCF funding is available for foreigners who are staff of NCSS Member Social Service Agencies via Direct Training Application.

Terms and conditions apply. Applicants of above training grants should inform SSI upon submission of your application.

Trainer Profile:

Ms Anne Marie Gutierrez holds a Master’s degree in Social Work and Psychology and a Bachelor’s degree in English Literature and Political Science from the University of Hong Kong. She currently trains on Volunteerism and Social Policy at the NUS-YMCA-Citibank Youth for Causes Programme. In addition, Ms Gutierrez lectures in the area of Counselling, Volunteer Management, Educational Psychology, Community Services Management and Business Communications in local polytechnics. She also serves as a volunteer in several Family Service Centres and schools.


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