Helping Youths Cope with Anger

Course Code:


Course Category:

Children, Youth and Family

Duration (hours):


Fees (Please note that the fees listed are for your reference only. The final course fee may vary.)
Name Fee (Excludes GST) Fee (Includes GST)
Nett Fee (after SSG funding) $ 210.00 $ 224.70
Course Fee (Before Funding) $ 700.00 $ 749.00


The course engages the learner to understand the underlying causes of anger in youth, and to apply skills to help youths deal with this often overwhelming emotion. Learners will also look at strategies to help difficult youths change their attitudes.

Target Participants:

Target audience includes all social service practitioners who work with pre-teens and youths, such as social workers, counsellors, youth workers from Social Service Agencies & school counsellors, police officers, etc.

The skills and knowledge for this course, which the learner is assumed to possess, are as follows:
• Be able to listen and speak English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 6
• Be able to read and write English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 6
• Be able to use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 6

Learning Outcome:

By the end of the course, learners will be able to:

1. Explain the underlying causes of anger in youths
2. Relate anger in youth to the stages of the human life cycle development
3. Apply skills to help youths deal with angry situations and issues
4. Apply stage-specific intervention techniques to change the attitudes of difficult youths


Please note that this course will be conducted online via Zoom (click to learn more about Zoom). Successful applicants will be able to access and download course materials from LearningCloud upon course confirmation. They will also be given the URL to join the Zoom course session with a unique password via email. Participants will be required to use their Name (as per NRIC) as the Zoom ID to be given access to the Zoom course session and will have to enable video view while the session is in progress.

Please note that all training session(s) will be recorded as part of funding requirements and audit purposes. Learners will be required to have their camera turned on throughout the session(s). By agreeing to attend this course, Learners are deemed to have consented for their participation to be recorded.

[Only for courses with assessment component] Assessment will be scheduled via face-to-face assessment at SSI. Successful applicants are required to sit for the assessment on a separate day, to be further advised by SSI.

Mode of Delivery:
Blended learning (facilitated classroom training, online course materials and pre e-learning activities)

Online course materials: Learners will be required to access the online resources prior to the facilitated classroom training session.
e-Learning activities: Learners will be required to complete e-learning activities pre of 0.5hr in addition to the facilitated classroom training

This course includes assessment components.
Assessment may be conducted during and/or after the course. As there is an assessment component for this course, grading and processing of results can only take place after course completion. Learners who pass the assessment(s) will be awarded with an electronic Certificate of Achievement from SSI. You will receive an email notification when your e-Cert is ready for download in your NCSS e-Services account.

Fee Remarks:

SSG funding is available for Singapore Citizens and Permanent Residents only. For more information on SSG Training Grants, please visit:
SkillsFuture Singapore Funding.
SkillsFuture Credit.

VCF funding is available for foreigners who are staff of NCSS Member Social Service Agencies via Direct Training Application.

Terms and conditions apply. Applicants of above training grants should inform SSI upon submission of your application.

Trainer Profile:

Ms Alice Lee, is the author of a parenting book titled, ‘Building Bridges with your Teenagers’.
Alice is also a Family Education consultant and training Specialist with more than 15 years of experience in education and counselling, specializing in children and families. She has an Advance Diploma in Early Childhood Studies, Bachelor of Arts in Children & Family Education from Edith Cowan University and Masters in Counselling with the University of South Australia.

Alice is a training specialist, counsellor, family life resource speaker and a certified behaviour analyst.

Over the years, Alice has vast experience in conducting interactive talks/ workshops/ training/ supervision for singles, women, couples, parents, volunteers/befrienders, social workers, counsellors and teachers in various settings, such as parents' support groups, churches, family service centres, government agencies, prison, Social Service organisation, schools, corporate organisations, China, Thailand and Malaysia.

Alice is very passionate about work-life balance, communication, relationship dynamics, family issues such as parenting, marital issues, anger, stress etc. Besides conducting training in Counselling and Befriending Skills, Alice also conducts facilitation skills workshop and mentoring.

Alice enjoys what she is doing because she feels that the work, she is doing can make a difference in people’s lives.

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