Mental Illness and Recovery

Course Code:


Course Category:

Mental Health

Duration (hours):


Fees (Please note that the fees listed are for your reference only. The final course fee may vary.)
Name Fee (Excludes GST) Fee (Includes GST)
Nett Fee (after SSG funding) $ 65.00 $ 69.55
Course Fee (Before Funding) $ 650.00 $ 695.50


The module engages the learner to take a closer look at the common issues and challenges faced by people with mental illness in their recovery process through a better understanding of their roles as professionals. Learners will also attain competency in formulating a comprehensive recovery plan and apply appropriate strategies in supporting the recovery process of the clients with mental illness.


• Mental health & Mental illness
• Mental health treatment and recovery
• Outcome and process of clinical & personal recovery
• Cycle of recovery and relapse
• Barriers to mental health recovery
• Roles of professional in recovery
• Framework for mental health recovery practice
• Building Psychosocial needs and support
• Symptom and illness management
• Coping with stress & relapse
• Psychiatric rehabilitation and community integration
• Skills and strategies in supporting clients in their recovery
• Developing a Recovery action plan

Target Participants:

Target audience includes all professionals who work with families such as school personnel, medical professionals, social workers, counsellors, welfare officers, police officers etc.

Learning Outcome:

Upon completion of the course, participants will be able to:
• Explain issues and challenges faced by people with mental illness in their recovery process.
• Explain the roles of the professional in the recovery process of clients with mental illness.
• Use suitable strategies to support clients with mental illness.
• Prepare a recovery action plan with clients with mental illness.


Please note that this course will be conducted online via Zoom (click to learn more about Zoom). Successful applicants will be able to access and download course materials from LearningCloud upon course confirmation. They will also be given the URL to join the Zoom course session with a unique password via email. Participants will be required to use their Name (as per NRIC) as the Zoom ID to be given access to the Zoom course session and will have to enable video view while the session is in progress.

Assessment will be conducted face-to-face at SSI. Successful applicants are required to sit for the one hour assessment on the last day of the training course or to be further advised by SSI.

As part of SSG's funding requirements, the training session(s) will be recorded for audit purposes. Please ensure that your camera is turned on throughout the session(s). By agreeing to attend this course, you are deemed to have consented for your participation to be recorded.

This course includes assessment components.
Assessment may be conducted during and/or after the course. As there is an assessment component for this course, grading and processing of results can only take place after course completion. Learners who pass the assessment(s) will be awarded with an electronic Certificate of Achievement from SSI. You will receive an email notification when your e-Cert is ready for download in your NCSS e-Services account.

Mode of delivery:
Blended learning (facilitated classroom training and online course materials)

Fee Remarks:

SSG funding is available for Singapore Citizens and Permanent Residents only. For more information on SSG Training Grants, please visit:
SkillsFuture Singapore Funding.
SkillsFuture Credit.

VCF funding is available for foreigners who are staff of NCSS member Social Service Agencies via Direct Training Application.

Terms and conditions apply. Applicants of above training grants should inform SSI upon submission of your application.

Trainer Profile:

Dr. Terence Yow
Divisional Director, AMKFSC Community Services Ltd.
Ph.D, MSSci, B.A (Social Work)
Certification in Problem Gambling, Mediation, Crisis Management, Motivational Interviewing, Prepare Enrich, FAST and TJTA

Dr. Terence Yow is the Divisional Director of AMKFSC Community Services Ltd. and has more than 17 years of experience as a Social Worker supporting individuals and families in both the healthcare and social service setting. Terence obtained his Master and Ph.D in Social Work from the National University of Singapore. He also did an advanced training in Family Therapy at the University of Calgary, Canada. Terence had been lecturing in the Social Work undergraduate and post-graduate programs at the National University of Singapore and Singapore University of Social Sciences (previously uniSIM) since 2008. He is also an approved clinical supervisor with University of Michigan, NUS, SUSS, Curtin and Swinburne University. His work had been published in professional journals & academic textbooks and he presented in several local and international conferences. He conducts regular training at the Social Service Institute for social service practitioners in mental health and motivational interviewing related courses. Terence is an active advocate and champion for a more inclusive society for persons with mental health issues in the community.

Sharon Ng is the Assistant Head of MindCare, a community mental health service within AMKFSC Community Services Ltd. She has 13 years of experience as a Social Worker working in the Family Service Centre, Institute of Mental Health and Community Mental Health settings. During her course of work in IMH, she has worked with adults facing mental health issues as well as children and adolescents who face emotional, behavioral difficulties. She has also managed many complex cases involving child abuse and family violence in the community. As Assistant Head of MindCare, she partners various funders and stakeholders in developing and overseeing numerous programmes to support persons with mental health concerns as well as their families.
She is trained in Trauma Focused Cognitive Behavioral Therapy ( TFCBT ) for children and adolescents, Somatic Trauma Therapy for trauma work with adults as well as Emotion Focused Therapy ( EFT ). She is also a Certified Choice Therapy and Reality Therapist ( CTRT).

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