Advanced Certificate in Supported Employment

Course Code:

SDIS8

Course Category:

CET Programmes

Duration (hours):

115.00


Fees (Please note that the fees listed are for your reference only. The final course fee may vary.)
Name Fee (Excludes GST) Fee (Includes GST)
Nett Fee (after SSG funding) $ 1200.00 $ 1284.00
Registration Fee $ 50.00 $ 53.50
Course Fee (Before Funding) $ 4000.00 $ 4280.00

Overview:

The Advanced Certificate in Supported Employment aims to build capabilities of job coaches in providing employment and employability support for persons with disabilities. There is a total of 5 modules in this certificate programme.

Supported Employment and Working with Clients of Different Disabilities
This module will equip learners with a better understanding of the concept and practices of Supported Employment, including techniques to provide guidance to clients with disabilities in their career planning, employment laws and grants available for employers and persons with disabilities.

Learners will also develop a better understanding of clients with different types of disabilities, and the challenges they faced due to their disabilities. Learners will learn strategies on how to support and communicate effectively with clients in the process of job search and employment. The module will also provide learners with the necessary knowledge and skills to make reasonable modifications and accommodations at the workplace to support their clients.

Basic Counselling Skills and Practice for Job Coaches
This module provides an overview of the counselling process, the different roles performed by the job coach-counsellor, basic counselling skills, goals of counselling, values and ethics in counselling and approaches in problem management. In addition, this module will also cover barriers of communication in the counselling process and ways to prevent communication breakdown when working with clients.

Introduction to Case Management
This module will equip learners with the necessary skills and knowledge of case management in practice. It provides learners with a broad understanding of how case management serves as a means for achieving client wellness and autonomy through advocacy, dialogue, identification of service resources and direction. Additionally, the workshop also helps learners in forming the connections between job coach, client, service personnel and other stakeholders in order to optimise the assistance rendered.

Conflict, Leadership and People Management
Conflict is an issue that people have to manage regularly. Any efforts in equalising and normalising persons with disabilities at workplace would have to recognise and accept that potential conflicts may be inevitable. If conflict is not effectively managed and resolved, it can be detrimental because it can cause uncertainty, lower morale and hurt long-term working efficiency and effectiveness. This module will discuss conflict resolution, the art of negotiation in reaching an agreement between different stakeholders as well as how to apply the principles of leadership and people management.

Client and Employer Engagement
This module focuses on the role and responsibilities of a professional job coach and coaching techniques for persons with disabilities (PWDs) within a supported employment framework. In contrast to the traditional train-and-place approach, job coaching in supported employment embraces a ‘place, train and sustain’ model which requires job coaches to work closely with clients with disabilities and employers throughout the job coaching process. Learners will acquire specific knowledge and skills to engage and support clients and employers in supported employment which includes the development of client profile, job development and placement, job site training and support, and fading out and follow-up.

Compulsory Visit to Enabling Village

Target Participants:

Target audience includes job coaches and other professionals working with persons with disabilities in supported employment or disability sector. This programme is also useful for those considering entry into this area of work. Other applicants who are interested in this area of work may be considered on a case-by-case basis.

The participant for this programme is assumed to possess:
• A minimum of three GCE ‘O’ Level credits and a minimum English Language (speaking, reading, writing and listening) proficiency level equivalent to C6 GCE ‘O’ level or Employability Skills System Workplace Literacy (WPL) Level 6.

Applicants are required to upload their GCE 'O' Level Certification or equivalent certification during online registration. A non-refundable registration fee of $53.50 (inclusive of 7% GST) is applicable. Payment for registration fee are required upon online application via credit/debit.

Learning Outcome:

Supported Employment and Working with Clients of Different Disabilities
1. Demonstrate understanding of the different employment laws and grants available in helping Persons with Disabilities in their career planning
2. Describe the trends influencing employment and job development in the disability landscape of Singapore
3. Explain the concept of Supported Employment for Persons with Disabilities
4. Apply appropriate employment and job development theories in assisting Persons with Disabilities in their career planning
5. Demonstrate understanding of the process of Career Advisory and assisting Persons with Disabilities in developing career portfolio
6. Describe the characteristics of the different types of disabilities
7. Apply strategies in managing challenges arising from working with clients with different types of disabilities
8. Use appropriate ways to communicate and motivate Persons with Disabilities and their families
9. Propose modifications and accommodations at the workplace to support clients with different types of disabilities

Basic Counselling Skills and Practice for Job Coaches
1. Demonstrate understanding of the goals, principles and overview of counselling
2. Describe the roles of a job coach counsellor
3. Propose ways to address barriers and prevent communication breakdown in the counselling process
4. Apply basic counselling skills and techniques when working with clients with disabilities
5. Demonstrate understanding of The Skilled Helper model to manage problems when working with clients with disabilities

Introduction to Case Management
1. Describe the roles and responsibilities of a job coach in case management
2. Demonstrate understanding of the case management process
3. Describe the importance of working with team members in a multi-disciplinary setting
4. Describe the legal and ethical considerations in case management practice

Conflict, Leadership and People Management
1. Explain the different types of causes of conflict that may be faced by job coaches
2. Use ABCD Profiling Tool to interpret the different types and causes of conflict
3. Apply different models of conflict resolution to resolve conflicts
4. Apply appropriate negotiation strategies to resolve conflicts in the context of supported employment
5. Demonstrate understanding of the concepts and theories in motivating and leading people

Client and Employer Engagement
1. Describe the roles and responsibilities of a job coach in supported employment
2. Explain the methods of assessment used to assess persons with disabilities seeking employment
3. Conduct a job analysis of a specific job position identified for a person with a disability
4. Perform a task analysis of a job activity for systematic instruction at the workplace
5. Explain the process of fading out and follow-up support at the workplace

SSI reserves the right to amend the Learning Outcomes.

Remarks:

Online course materials: Learners will be required to access the online resources prior to the facilitated classroom training session.

Please Note
This programme will be conducted online via ZOOM sessions. SSI will update successful applicants nearer to the date. Please note that all training session(s) will be recorded as part of funding requirements and audit purposes. Learners will be required to have their camera turned on throughout the session(s). By agreeing to attend this course, Learners are deemed to have consented for their participation to be recorded.



Supported Employment and Working with Clients of Different Disabilities
Online Training:
9 September 2021 (09.30 AM - 05.30 PM)
10 September 2021 (09.30 AM - 05.30 PM)
16 September 2021 (09.30 AM - 05.30 PM)
17 September 2021 (09.30 AM - 05.30 PM)
21 September 2021 (09.30 AM - 03.30 PM)
Face-to-Face Assessment:
23 September 2021 (9.30am - 11.30am)

Basic Counselling Skills and Practice for Job Coaches
Online Training:
5 October 2021 (09.30AM - 05.30PM)
6 October 2021 (09.30AM - 04.30PM)
Face-to-Face Assessment:
7 October 2021 (11.00AM - 12.00PM)

Introduction to Case Management
Online Training:
21 October 2021 (09.30 AM - 05.30 PM)
22 October 2021 (09.30 AM - 04.30 PM)
Face-to-Face Assessment:
1 November 2021 (09.30AM - 10.30AM)

Conflict, Leadership and People Management
Online Training:
23 February 2022 (09.30 AM - 05.30 PM)
24 February 2022 (09.30 AM - 04.00 PM)

Face-to-Face Assessment:
25 February 2022 (10.00AM - 11.30AM)

Client and Employer Engagement
Online Training:
17 November 2021 (09.30 AM - 05.30 PM)
18 November 2021 (09.30 AM - 05.30 PM)
22 November 2021 (09.30 AM - 05.30 PM)
23 November 2021 (09.30 AM - 05.30 PM)
24 November 2021 (09.30 AM - 05.30 PM)
Oral Interview (up to 30 mins per learner): 27 December 2021 (09.30 AM - 06.00 PM)

Compulsory Visit to Enabling Village - Friday, 4 March 2022, 2-5pm

Fee Remarks:

A non-refundable registration fee of $53.50 (inclusive of 7% GST) is applicable. Payment for registration fee are required upon online application via credit/debit.


SSG funding support is available for Singapore Citizens and Permanent Residents only.
Subject to 75% attendance for each module, successful completion of assessments.
Full payment has to be made upon acceptance of offer.

Applicants for ACSE are eligible to apply for the SkillsFuture Study Award for Disability Employment Professionals. For more information about this award please visit this website.

Trainer Profile:

Clara Lim is an accomplished Special Education Teacher. She has many years of experience in special needs and education. Her areas of expertise include inclusive practices and early childhood development. She has the ability to assess children’s educational needs, develop and implement educational strategies and programmes to maximise the abilities and potential of clients with special needs. She has worked with children with Cerebral Palsy, Global Developmental delay, Autism, Developmental delay and other related disabilities. As an adult educator, she is able to motivate her learners with her lively facilitation and sharing of relevant experience. Clara is a believer of continuing professional development and has acquired a Master’s Degree in Education in Educational Psychology.

Alice Tok is the author of a parenting book titled, ‘Building Bridges with your Teenagers’.
Alice is also a Family Education consultant and training Specialist with more than 15 years of experience in education and counselling, specializing in children and families. She has an Advance Dip in Early Childhood Studies, Bachelor of Arts in Children & Family Education from Edith Cowan University and Masters in Counselling with the University of South Australia. Alice is a training specialist, counsellor, family life resource speaker and a certified behaviour analyst.

Mohamed Fareez is currently a Senior Assistant Director at AMKFSC Community Services Ltd. He has an honour’s and master’s degree in Social Work from the NUS, and had also completed his Master in Narrative Therapy and Community Work in 2014. Fareez has experience in working with older adults, families with multiple difficulties, and families affected by incarceration. His current areas of interest are in the areas of grief work and culturally sensitive collaborative family interventions. Fareez was awarded the Promising Social Worker Award in 2011, and the Prime Minister Social Service Award in 2012.A volunteer mediator with the community mediation centre, Fareez was also awarded the Ministry of Law Outstanding Newcomer Award 2012.

Anne Marie Gutierrez is a part-time lecturer at Nanyang Poly in the School of Business Management. She lectures in the area of Community Services Management and Business Communications. She is an associate consultant with Lifeskills Centre and Centermind in Singapore. She holds a Master’s degree in Social Work and Psychology and a Bachelor’s degree in English Literature and Political Science from the University of Hong Kong. She is also certified in Singapore as a behavioural consultant. Anne Marie has guest lectured at the National University of Singapore (NUS) and Institute of Technical Education (ITE). Her areas of specialization include Social Work, Community Service, Sports Psychology, Emotional Intelligence, Interpersonal Skills and Communication, Personal Effectiveness and Leadership Skills.

Vincent Yeo is strongly passionate in the field of special education. He started out as a special education teacher at the Movement for the Intellectually Disabled of Singapore (MINDS) more than 20 years ago. He had also previously held the position of Curriculum Director at the Association for Persons with Special Needs (APSN). Currently he is running a special education consultancy where he has worked with various special schools and mainstream schools. Apart from schools, his project partners include MOE as well as companies who hire employees with disabilities. In addition, he teaches at the National Institute of Education (NIE), wherein his key areas of interest include curriculum development in special education, personal and professional development of teachers, transition planning and post-school outcomes of students with disabilities, inclusion of persons with disabilities within mainstream schools and the community, and the continuing life-long education as well as the employment of adults with disabilities.


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