WSQ Mentoring and Coaching Youths Effectively

Course Code:


Course Category:

Children, Youth and Family

Duration (hours):



The workshop will highlight the benefits of mentoring and the strategies to mentor youths effectively. Using appropriate mentoring approaches, learners will also be able to help youths plan for their future through a repertoire of tools. This workshop also serves to illustrate the importance of applying ethics and enforcing boundaries during mentoring.
At the end of the course, learners are required to undergo an assessment which comprises a take-home Individual Project Work, a Role Play Assessment and an Oral Interview.
The knowledge and abilities in this course will be aligned to the Proficiency Level 3 of the related Technical Skills Competencies in the SkillsFuture Singapore WSQ Skills Framework (please visit for more information on the Skills Framework for Social Service).

Target Participants:

Target audience includes social workers, youth workers, counsellors and social service practitioners who are involved in mentoring youths. School staff, Mentoring Programme Co-ordinators and Volunteer Mentors from mentoring organisations who organise mentoring programs will also benefit from the course.
The skills and knowledge for this course, which the learner is assumed to possess, are as follows:
• Be able to listen and speak English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 5
• Be able to read and write English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 5
• Be able to use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 5

Learning Outcome:

By the end of the course, learners will be able to:
1. Apply mentoring relationship cycle to build mentoring relationships and analyse needs of youths
2. Provide guidance and information to youths in different areas
3. Assist youths in implementing action plan to achieve their personal goals
4. Support youths in exploring opportunities for personal development
5. Determine appropriate case reviewing strategies according to organisational procedures


Mode of delivery:
Blended learning (facilitated classroom training and online course materials)

Online course materials: Learners will be required to access the online resources prior to the facilitated classroom training session.
e-Learning activities: Learners will be required to complete pre e-learning activities of 0.5hr in addition to the facilitated classroom training

This course includes assessment components.
Assessment may be conducted during and/or after the course. As there is an assessment component for this course, grading and processing of results can only take place after course completion. Learners who pass the assessment(s) will be awarded with an electronic Certificate of Achievement from SSI. You will receive an email notification when your e-Cert is ready for download in your NCSS e-Services account.

Fee Remarks:

SSG funding is available for Singapore Citizens and Permanent Residents only. For more information on SSG Training Grants, please visit:
SkillsFuture Singapore Funding.
SkillsFuture Credit.

VCF funding is available for foreigners who are staff of NCSS Member Social Service Agencies via Direct Training Application.

Terms and conditions apply. Applicants of above training grants should inform SSI upon submission of your application.

Trainer Profile:

Mr Tony Leong devoted his time working with children families for more than 10 years, in both private and social service settings. Being ACTA certified, Tony developed programmes that follows the learning pedagogy for adult learners. He specialises in topics relating to Mental Health, Suicide Intervention, Stress Management, Psychological First Aid and Crisis Intervention. He organises such programs for parents, corporate clients, frontline workers, early childhood educators, student care programme officers, MOE school educators, Mental health practitioners and Student Welfare Officers. Over the years, Mr Leong created many successes in his experiential based interventions with his clients. He administers Solution-Focused Brief Therapy (SFBT) and Choice Theory Reality Therapy (CTRT) as overarching modalities in his work with them. His interventions are formulated with reference to strategic and narrative storytelling, adventure-based therapeutic interventions and strengths-based concepts.

Share this page