Motivational Interviewing: An introduction for Social Service Practitioners

Course Code:


Course Category:

Cross Sector

Duration (hours):


Fees (Please note that the fees listed are for your reference only. The final course fee may vary.)
Name Fee (Excludes GST) Fee (Includes GST)
Nett Fee (after SSG funding) $ 70.00 $ 74.90
Course Fee (Before Funding) $ 700.00 $ 749.00


The workshop introduces social work practitioners into the counselling approach of Motivational interviewing (MI). The session will share the fundamentals to the concept and approaches of motivational interviewing in a social service setting. Participants will benefit from learning about MI methods that works on facilitating and engaging intrinsic motivation, from a goal-oriented approach within the client in order to change behaviour and progress to improved well-being.

Target Participants:

Existing social workers with little or no background in counselling, para-counsellors, junior counsellors and social service practitioners in a range of sectors (i.e. hospitals, eldercare, youths) with at least two years of experience in social service setting.

Learners are assumed to possess an English Language (speaking, reading, writing and listening) proficiency level equivalent to:
- GCE ‘O’ level OR
- Employability Skills System Workplace Literacy (WPL) Level 6

Learning Outcome:

Upon completion of the course, participants will be able to:

1. Interpret the theoretical framework underpinning Motivational Interviewing
2. Apply the Stages of Change when conducting Motivational Interviews
3. Relate strategies to help clients commit to change


Please note that this course will be conducted online via Zoom (click to learn more about Zoom). Successful applicants will be able to access and download course materials from LearningCloud upon course confirmation. They will also be given the URL to join the Zoom course session with a unique password via email. Participants will be required to use their Name (as per NRIC) as the Zoom ID to be given access to the Zoom course session and will have to enable video view while the session is in progress.

[Only for courses with assessment component] Assessment will be scheduled via face-to-face at SSI. Successful applicants are required to sit for the assessment on a separate day, to be further advised by SSI.

Mode of delivery:
Blended learning (facilitated classroom training, online course materials & pre-course e-learning activities)

This course includes assessment components.
Assessment may be conducted during and/or after the course. As there is an assessment component for this course, grading and processing of results can only take place after course completion. Learners who pass the assessment(s) will be awarded with an electronic Certificate of Achievement from SSI. You will receive an email notification when your e-Cert is ready for download in your NCSS e-Services account.

Fee Remarks:

SSG funding is available for Singapore Citizens and Permanent Residents only. For more information on SSG Training Grants, please visit:
SkillsFuture Singapore Funding.
SkillsFuture Credit.

VCF funding is available for foreigners who are staff of NCSS Member Social Service Agencies via Direct Training Application.

Terms and conditions apply. Applicants of above training grants should inform SSI upon submission of your application.

Trainer Profile:

Dr Terence Yow
Divisional Director, AMKFSC Community Services Ltd.
Ph.D, MSSci, B.A (Social Work)
Certification in Problem Gambling, Mediation, Crisis Management, Motivational Interviewing, Prepare Enrich, FAST and TJTA

Dr. Terence Yow has more than 20 years of experience as a Social Worker supporting individuals and families in both the healthcare and social service setting. As the Divisional Director of AMKFSC Community Services, Terence oversees a range of community based social services catering to children, youth, families and seniors in the community.

Terence obtained his Master and Ph.D in Social Work from the National University of Singapore. He also did an advanced training in Family Therapy at the University of Calgary, Canada. Terence had been lecturing in the Social Work undergraduate and post-graduate programs at the National University of Singapore and Singapore University of Social Sciences (previously uniSIM) since 2008. He is also an approved clinical supervisor with University of Michigan, NUS, SUSS, Curtin and Swinburne University. His work had been published in professional journals & academic textbooks and he presented in several local and international conferences. Terence is an appointed Social Service Fellow and serves on several ministerial committees. Among which, Terence serves as the co-chair of AIC IRB ethics committee and MOH’s social-health Integration workgroup. He is also a director of Global Institute of Social Workers and serves on the service committee with Children Cancer Foundation.

Terence conducts regular training at the Social Service Institute for social service practitioners in mental health and motivational interviewing related courses. Terence is an active advocate and champion for a more inclusive society for persons with mental health issues in the community. As a trained life-coach, Terence helps people unleash their life potential to facilitate their personal and professional growth. In his career, Terence had provided mentoring and coaching for more than 1000 people in different areas of their life journey.

Terence is married for almost 20 years and has a son and a daughter. In his free time, Terence enjoys travelling, photography and a nice cup of coffee.

Mr Mohamad Farid Bin Jaaffar, BA(Social Work), started working with youth-at-risk and their families in 2006 at a Family Service Centre. During his ten(10) years of experience in the social service sector, Farid has developed various initiatives to engage youths in the community.

Mr Farid has worked with many youths and their families, providing support through casework & counselling and managing cases that require various forms of intervention. He is experienced in individual work with youths and engaging social eco-systems in their lives. Farid believes that work with youths cannot be done in isolation and advocates for the involvement of parents, teachers and other supportive adults.

He focuses on effective engagement strategies with youths and keeps up to date with current local youth trends. To this end, Farid employs techniques from other disciplines to create innovative programmes in youth work. He has worked with youths by engaging them on various platforms such as photography, videography, spoken word poetry, public speaking, magic, wargaming, boardgaming and street soccer.

Farid has 7 years of experiences in training and facilitation. Designing and conducting courses for social service practitioners, educators, social work students and professionals from other sectors.

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