Engaging Reluctant Adolescents Using Motivational Approaches

Course Code:


Course Category:

Children, Youth and Family

Duration (hours):


Fees (Please note that the fees listed are for your reference only. The final course fee may vary.)
Name Fee (Excludes GST) Fee (Includes GST)
Course Fee (Before Funding) $ 650.00 $ 695.50
Nett Fee (after SSG funding) $ 65.00 $ 69.55


This course is designed to equip professionals to engage their adolescent clients through a motivational approach. Participants will learn about the relationship between adolescent development and their reluctance to change, identify the client’s readiness for change and apply motivational interviewing techniques to facilitate the change process.

Target Participants:

Target audience includes social service assistants, medical social workers, police officers, school personnel, and social service practitioners who are involved in working with adolescents. There are no pre-requisites for this course, though some basic understanding of counselling would be advantageous. Participants with prior training in Motivational Interviewing may consider this workshop if they would like to gain a better understanding of how to apply the techniques when working with youths.

The skills and knowledge for this course, which the learner is assumed to possess, are as follows:
• Be able to listen and speak English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 5
• Be able to read and write English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 5
• Be able to use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 5

Learning Outcome:

By the end of the course, learners will be able to:

1. Relate developmental patterns to explain resistance in adolescents
2. Determine the goals of intervention based on the stages of change
3. Use a motivational approach in working with reluctant adolescents


Please note that this course will be conducted online via Zoom (click to learn more about Zoom). Successful applicants will be able to access and download course materials from LearningCloud upon course confirmation. They will also be given the URL to join the Zoom course session with a unique password via email. Participants will be required to use their Name (as per NRIC) as the Zoom ID to be given access to the Zoom course session and will have to enable video view while the session is in progress.

Please note that all training session(s) will be recorded as part of funding requirements and audit purposes. Learners will be required to have their camera turned on throughout the session(s). By agreeing to attend this course, Learners are deemed to have consented for their participation to be recorded.

[Only for courses with assessment component] Assessment will be scheduled via face-to-face assessment at SSI. Successful applicants are required to sit for the assessment on a separate day, to be further advised by SSI.

Mode of delivery:
Blended learning (facilitated classroom training and online course materials)

Online course materials: Learners will be required to access the online resources prior to the facilitated classroom training session.
e-Learning activities: Learners will be required to complete e-learning activities (pre/during/post) of 0.5hr in addition to the facilitated classroom training

This course includes assessment components.
Assessment may be conducted during and/or after the course. As there is an assessment component for this course, grading and processing of results can only take place after course completion. Learners who pass the assessment(s) will be awarded with an electronic Certificate of Achievement from SSI. You will receive an email notification when your e-Cert is ready for download in your NCSS e-Services account..

Fee Remarks:

SSG funding is available for Singapore Citizens and Permanent Residents only. For more information on SSG Training Grants, please visit:
SkillsFuture Singapore Funding.
SkillsFuture Credit.

VCF funding is available for foreigners who are staff of NCSS Member Social Service Agencies via Direct Training Application.

Terms and conditions apply. Applicants of above training grants should inform SSI upon submission of your application.

Trainer Profile:

Ms Jolie Tan is a psychologist who has spent the last 9 years working with clients presenting with trauma and offending issues from the Ministry of Social and Family Development. She used to co-ordinate the Ministry's psychological services in Singapore Girls' Home, and has worked extensively with various voluntary children's homes and schools. In addition, she has conducted numerous trainings on topics related to attachment, behaviour modification, crisis management, self-injury, and trauma. She is currently running her own training and consultancy firm specialising in providing psychology-based solutions to the social service sector.

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