Counselling Skills and Practice: Introduction

Course Code:


Start Date:

12 Jun 2019

Course Category:

Cross Sector

End Date:

13 Jun 2019

Duration (hours):



Application closing date : 20 May 2019

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Name Fee (Excludes GST) Fee (Includes GST)
Course Fee (Before Funding) $ 650.00 $ 695.50
Nett Fee (after SSG funding) $ 195.00 $ 208.65

The Counselling Skills and Practice: Introduction course is a highly experiential course designed for participants with little or no background in counselling. The course aims to provide participants with a fundamental overview of the principles of counseling and its corresponding skills and techniques. Additionally, the course features practical hands-on application of communication techniques in overcoming barriers when aiding clients. Upon successful completion of the course, participants have the option to enrol and attend the progressive course entitled: “Counselling Skills and Practice: Intermediate”.

Learning Outcome:

By the end of the course, participants will be able to:

1. Explain the counselling process when working with the client

2. Examine the roles of a counsellor and guiding principles of counselling

3. Apply effective listening skills during counselling

4. Address barriers of communication in the counselling process

Target Participants:

New entrants to social work, existing social workers with less than two years of experience in a social service setting, para-counsellors, and other social service practitioners in a range of sectors (i.e. hospitals, schools).

Learners are assumed to possess an English Language (speaking, reading, writing and listening) proficiency level equivalent to:
- GCE ‘O’ level OR
- Employability Skills System Workplace Literacy (WPL) Level 6

Trainer Profile:

Ms Alice Tok Mui Peng, MCounselling, BA in Children & Family Education, Adv Dip in Early Childhood Studies, is a family education consultant and trainer with more than 15 years of experience in education and counselling, specialising in children and families.

Ms Alice Tok is also a counsellor and family life resource speaker. Over the years, she has vast experience in conducting interactive talks/workshops for singles, couples, parents and teachers in various settings such as childcare centres, kindergartens, parents' support groups, churches, social organisations and family service centres.

Ms Alice Tok is a very experienced counsellor in personal developmental and family-related issues such as parenting and marital issues, both in Singapore and China. She is also the author of a parenting book titled, ‘Building Bridges with your Teenagers’.


Mode of delivery:
Blended learning (facilitated classroom training, online course materials & pre-course e-learning activities)

This course includes assessment components.
Assessment may be conducted during and/or after the course. As there is an assessment component for this course, grading and processing of results can only take place after course completion. Learners who pass the assessment(s) will be awarded with an electronic Certificate of Achievement from SSI. You will receive an email notification when your e-Cert is ready for download in your NCSS e-Services account.

Fee Remarks:

SSG funding is available for Singapore Citizens and Permanent Residents only. For more information on SSG Training Grants, please visit:
SkillsFuture Singapore Funding.
SkillsFuture Credit.

VCF funding is available for foreigners who are staff of NCSS Member Social Service Agencies via Direct Training Application.

Terms and conditions apply. Applicants of above training grants should inform SSI upon submission of your application.


MOKTI Rahayu / / 65895558

Indicate Your Interest


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