Certified User for Youth Level of Service/Case Management Inventory (YLS/CMI) (Synchoronous & Asynchronous)

Course Code:


Start Date:

21 Jun 2021

Course Category:

Children, Youth and Family

End Date:

24 Jun 2021

Duration (hours):



Social Service Institute

Application closing date : 07 Jun 2021

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Name Fee (Excludes GST) Fee (Includes GST)
Course Fee (Before Funding) $ 680.00 $ 727.60
Nett Fee (after SSG funding) $ 204.00 $ 218.28

This module engages learners to apply the YLS/CMI assessment tool. Learners will be equipped with the competency to rate clients’ risk/needs and strengths using the YLS/CMI assessment tool and to formulate a YLS/CMI case plan.

Learning Outcome:

By the end of the course, participants will be able to:

1. Quantify client’s risks/needs and strengths using YLS/CMI assessment tool

2. Analyse the principle of Professional Override

3. Relate client’s risks/need levels to overall risks/needs assessment scores

4. Analyse risks/needs and strengths to be prioritised in a case plan

5. Formulate a case plan to address prioritised risks/needs and strengths

6. Rationalise the benefits of having standard assessment

7. Analyse the principles of Risks, Needs and Responsivity (RNR)

Target Participants:

All professionals who work with children and young persons such as Social Workers, Youth Workers, Heads of Children and Young Person Homes and School Counsellors.

The skills and knowledge for this course, which the learner is assumed to possess, are as follows:

• Basic skills in case management

Trainer Profile:

Ms Perrine Hung had worked with youths-at-risk in the Probation and Community Rehabilitation Service. She holds an Honours Degree in Psychology and a Graduate Diploma in Social Work. During her experience as a Senior Probation Officer, Ms Hung worked with high-risk youths in hostels and other community settings, using the YLS/CMI to effectively guide case planning. Previously as a member of the Diversionary Programme team, Ms Hung also implemented and managed the Triage System for youth offenders though planning training curriculum and conducting trainings for triage officers and supervisors. Currently, Ms Hung is involved in building the capacity of social service professionals in the use of the CANS and YLS/CMI tools through training and evaluation.

Ms Joycelin Ng has been involved in youth-at-risk work with various Social Service Agencies (SSA) since 2007. She holds an Honours Degree in Psychology. During her previous work experience in the Probation and Community Rehabilitation Service (PCRS) as a Senior Probation Officer since 2015, Ms Ng had managed high risk youths in hostels and community settings through the use of the YLS/CMI in case planning. Ms Ng had also conducted curriculum planning and trainings for Volunteer Probation Officers. Ms Ng is currently involved in the evaluation and coaching of social service professionals from VCHs and SSAs in the use of both the CANS and YLS/CMI.

Mr Leovine Cheng has been working in the areas of youth rehabilitation, child protection and families-in need since 2012. He holds a Masters Degree with Honours (International Relations) and a Honours Degree in Psychology. During his previous work experience with the Programme Branch at MSF in 2012, he was a member of the Child and Adolescent Needs and Strengths (CANS) tool workgroup, and has been actively involved in the development and implementation of the CANS tool in the VCHs and SSAs. Currently, Mr Cheng works as a Senior Implementation Specialist with the Clinical and Forensic Psychology Service, and is involved in the implementation and quality assurance in the usage of the CANS and Youth Level of Service/Case Management Inventory (YLS/CMI) in MSF, VCHs and SSAs.


Please note that this course will be conducted online via Zoom (click to learn more about Zoom). Successful applicants will be able to access and download course materials from iLTMS upon course confirmation. They will also be given the URL to join the Zoom course session with a unique password via email. Participants will be required to use their Name (as per NRIC) as the Zoom ID to be given access to the Zoom course session and will have to enable video view while the session is in progress.

Please note that all training session(s) will be recorded as part of funding requirements and audit purposes. Learners will be required to have their camera turned on throughout the session(s). By agreeing to attend this course, Learners are deemed to have consented for their participation to be recorded.

[Only for courses with assessment component] Assessment will be scheduled via face-to-face assessment at SSI. Successful applicants are required to sit for the assessment on a separate day, to be further advised by SSI.
Written Assessment is conducted on Day 3 of the course and takes about 4 hours.
You will be expected to administer the YLS/CMI 2.0™ tool on a vignette provided, followed by a written test.
There will be a 30 minutes oral interview on Day 4. Trainers will schedule the oral interview session during the class.

Mode of delivery:
• Learners will receive online access to courseware instead of printed materials
• Learners will be required to complete the mandatory online e-learning activities of 1.5 hours before attending the training.
• Learners will complete an online course evaluation and receive an e-certificate

As there is an assessment component for this course, grading and processing of results can only take place after course completion. Learners who pass the written assessment(s) will be awarded with an electronic Certificate of Achievement from SSI. You will receive an email notification when your e-Cert is ready for download in your NCSS e-Services account.

Fee Remarks:

SSG funding is available for Singapore Citizens and Permanent Residents only. For more information on SSG Training Grants, please visit:
SkillsFuture Singapore Funding.
SkillsFuture Credit.

VCF funding is available for foreigners who are staff of NCSS Member Social Service Agencies via Direct Training Application.

Terms and conditions apply. Applicants of above training grants should inform SSI upon submission of your application.


SEET Lay Peng / SEET_Lay_Peng@ncss.gov.sg / 65895560

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