Befriending Skills and Practice (For Volunteers)

Course Code:


Start Date:

19 Jun 2019

Course Category:

Volunteer Development

End Date:

19 Jun 2019

Duration (hours):



Application closing date : 19 May 2019

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Name Fee (Excludes GST) Fee (Includes GST)
Nett Fee (after SSG funding) $ 45.00 $ 48.15
Course Fee (Before Funding) $ 450.00 $ 481.50

The course engages the learner to take a closer look at the roles of a befriender and how to build effective befriending relationship with their clients. Learners will build skills and knowledge necessary to coordinate befriending projects to practice standards. Learners will also reflect on current practices and practical application of knowledge and values gained.

Learning Outcome:

By the end of the course, participants will be able to:
1. Describe the roles of a befriender
2. Explain the purposes of methods adopted to prevent a communication breakdown
3. Describe the techniques for a befriender to build relationship with his/her clients

Target Participants:

Volunteers from the social service organisations who are involved in Befriending work with different groups or would like to become a volunteer and is interested in Befriending.

Trainer Profile:

Ms Alice Tok is a Family Education consultant and trainer with more than 15 years of experience in education and counselling, specialising in children and families. She has an Advanced Diploma in Early Childhood Studies, Bachelor of Arts in Children & Family Education from Edith Cowan University and Masters in Counselling with the University of South Australia.

Over the years, Alice has vast experience in conducting interactive talks/workshops for singles, couples, parents and teachers as a family life resource speaker in various settings. She is also a very experienced counsellor in personal developmental and family-related issues such as parenting and marital issues, both in Singapore and China.


Mode of delivery:
Blended learning (facilitated classroom training and online course materials)

This course includes assessment components. Assessment may be conducted during and/or after the course. As there is an assessment component for this course, grading and processing of results can only take place after course completion. Learners who pass the assessment(s) will be awarded with an electronic Certificate of Achievement from SSI. You will receive an email notification when your e-Cert is ready for download in your NCSS e-Services account.

Fee Remarks:

SSG funding is available for Singapore Citizens and Permanent Residents only. For more information on SSG Training Grants, please visit:
SkillsFuture Singapore Funding.
SkillsFuture Credit.

VCF funding is available for foreigners who are staff of member VWOs of NCSS via Direct Training Application.

Terms and conditions apply. Applicants of above training grants should inform SSI upon submission of your application.


SURANI Suraiza / / 65895557

Indicate Your Interest


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