Understanding and Supporting People In Journey Of Loss And Grief (Online)

Course Code:


Start Date:

24 Mar 2021

Course Category:

Cross Sector

End Date:

26 Mar 2021

Duration (hours):



Social Service Institute

Application closing date : 17 Feb 2021

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Course Date Day Start Time End Time
24 Mar 2021 Wednesday 09:30 AM 06:00 PM
25 Mar 2021 Thursday 09:30 AM 06:00 PM
26 Mar 2021 Friday 02:30 PM 03:30 PM

Name Fee (Excludes GST) Fee (Includes GST)
Nett Fee (after SSG funding) $ 65.00 $ 69.55
Course Fee (Before Funding) $ 650.00 $ 695.50

Dealing with loss by unforeseen or foreseen circumstances can be both an emotional and physical ordeal on an individual and their families. The course seeks in engaging social service practitioners to better relate to state of minds and needs for the clients they help in the event or situations involving loss. The course touches on the psychological and physiological link in the stages of dealing with loss, and through this heighten awareness; develop essential strategies for self-care when helping clients with loss and grief.

Learning Outcome:

By the end of the course, participants will be able to:

1. Illustrate how death of a loved one affects an individual and the range of loss and grief experienced

2. Apply methods of coping and managing loss and feelings to clients

3. Assess needs of clients relating to the impact of death based on the stages of grief

4. Determine the warning signs of depression and suicide from loss

Target Participants:

Target audience includes a broad range of social service practitioners in different social service settings. They may work with families, children and youth or other professions school personnel, medical professionals, social workers, counsellors, welfare officers, police officers etc.

**Please note that this course may not be suitable for learners who have experienced personal loss and grief in the past 6 – 12 months.

Learners are assumed to possess an English Language (speaking, reading, writing and listening) proficiency level equivalent to:

- GCE ‘O’ level OR
- Employability Skills System Workplace Literacy (WPL) Level 6

Trainer Profile:

Ms Evelyn Rochelle Koh has more than decade of professional experience working with youth, couples, parents and working adults from mental health to emotional issues.

Evelyn provides consulting, counseling, training and supervision work to both government and non-governmental organizations such as Youth Centre, Family Service Centres (FSCs) – in areas of on-line counseling as well as advance skills and intervention in counseling training and supervision for counselors and social workers, and life-skills training for the community.

With the Ministry of Education (MOE), she has conducted cluster training for school counselors as well as school teachers, equipping them with counseling and therapy skills to better help their students. Since 2013, she has been a regular trainer for Social Service Institute (SSI), conducting training on grief and loss for professional social service practitioners.

In her work with Health Promotion Board, she has helped developed the Peer Support Program for youth and conducted training for youth leaders from NTU, SIM, ITE, Temasek Polytechnic and Anglo-Chinese School (Independent). She was also involved in consulting and training to Youthpals of Audible Hearts, an online peer support network, supported by Health Promotion Board.

In her professional capacity, Evelyn also serves as external lecturer, instructor, trainer and clinical supervisor, providing skills building training and supervision to counsellors, therapist, social workers, coaches, leaders and managers in learning Choice Theory, Reality Therapy, Lead Management and life-skills.


Please note that this course will be conducted online via Zoom (click to learn more about Zoom). They will also be given the URL to join the Zoom course session with a unique password via email. Participants will be required to use their Name (as per NRIC) as the Zoom ID to be given access to the Zoom course session and will have to enable video view while the session is in progress.

Assessment will be conducted face-to-face at SSI. Successful applicants are required to sit for the one hour assessment on the last day of the training course or to be further advised by SSI.

As part of SSG's funding requirements, the training session(s) will be recorded for audit purposes. Please ensure that your camera is turned on throughout the session(s). By agreeing to attend this course, you are deemed to have consented for your participation to be recorded.

E-mode of delivery:
• Learners will receive online access to courseware instead of printed materials
• Learners will complete an online course evaluation

This course includes assessment components. Assessment may be conducted during and/or after the course. As there is an assessment component for this course, grading and processing of results can only take place after course completion.

Learners who pass the assessment(s) will be awarded with an electronic Certificate of Achievement from SSI. You will receive an email notification when your e-Cert is ready for download in your NCSS e-Services account.

Fee Remarks:

SSG funding is available for Singapore Citizens and Permanent Residents only. For more information on SSG Training Grants, please visit:
SkillsFuture Singapore Funding.
SkillsFuture Credit.

VCF funding is available for foreigners who are staff of NCSS member Social Service Agencies via Direct Training Application.

Terms and conditions apply. Applicants of above training grants should inform SSI upon submission of your application.


MOKTI Rahayu / Rahayu_MOKTI@ncss.gov.sg / 65895558

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