Certified User for Child & Adolescent Needs & Strengths (CANS) (Synchronous & Asynchronous)

Course Code:


Start Date:

05 Jul 2021

Course Category:

Children, Youth and Family

End Date:

08 Jul 2021

Duration (hours):



Social Service Institute

Application closing date : 06 Jun 2021

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Name Fee (Excludes GST) Fee (Includes GST)
Course Fee (Before Funding) $ 680.00 $ 727.60
Nett Fee (after SSG funding) $ 204.00 $ 218.28

Numerous researches have suggested clients respond favourably when the right level of care is accorded to their needs. Too little care leads to service inadequacy and negates effectiveness; too much care causes resource wastage and deprives the more needy others.

How do we quantify and measure the level of needs and strengths for the clients when each individual is different and unique? How do we measure the needs and strengths and use the information for service planning, intervention, respond to new needs as individual case workers, agency level or even at a system level?

For this simple reason – their needs and strengths must unfold rightly before the appropriate care and services could be determined. Encapsulated in the Child and Adolescent Needs and Strengths (CANS) communimetric assessment tool, professionals working collaboratively have a common assessment tool for service planning and intervention. The CANS communimetric assessment tool not only help caseworkers on the holistic assessment, to target the area of interventions bearing in mind the strengths of the C&Y and their families, the information will also be useful at the agency and system level planning, resourcing as well as research which will help in evidence informed service delivery.

In alliance with the Ministry of Social and Family Development (MSF), Social Service Institute (SSI) offers the CANS certification training – a critical step towards the renewed approach to the C&Y Service Model. Through our signature Task-based Learning approach, you will acquire critical competencies in administering CANS.

Learning Outcome:

By the end of the course, you will be able to:

1. Illustrate how the TCOM framework is used in working with children, youth and families.

2. Relate the applications of TCOM in the local context

3. Rationalise the use of standardised assessment tools for communication

4. Analyse the characteristics of the CANS assessment tool

5. Quantify client’s needs and strengths using the CANS assessment tool

6. Analyse the needs and strengths to be prioritised in a case plan.

7. Formulate a case plan to address prioritised needs and strengths

Target Participants:

All social service professionals who work with children and young person such as Social Workers, Youth Workers, Heads of Children and Young Person Homes and School Counsellors.

Trainer Profile:

Ms Perrine Hung had worked with youths-at-risk in the Probation and Community Rehabilitation Service. She holds an Honours Degree in Psychology and a Graduate Diploma in Social Work. During her experience as a Senior Probation Officer, Ms Hung worked with high-risk youths in hostels and other community settings, using the YLS/CMI to effectively guide case planning. Previously as a member of the Diversionary Programme team, Ms Hung also implemented and managed the Triage System for youth offenders though planning training curriculum and conducting trainings for triage officers and supervisors. Currently, Ms Hung is involved in building the capacity of social service professionals in the use of the CANS and YLS/CMI tools through training and evaluation.

Ms Joycelin Ng has been involved in youth-at-risk work with various Social Service Agencies (SSA) since 2007. She holds an Honours Degree in Psychology. During her previous work experience in the Probation and Community Rehabilitation Service (PCRS) as a Senior Probation Officer since 2015, Ms Ng had managed high risk youths in hostels and community settings through the use of the YLS/CMI in case planning. Ms Ng had also conducted curriculum planning and trainings for Volunteer Probation Officers. Ms Ng is currently involved in the evaluation and coaching of social service professionals from VCHs and SSAs in the use of both the CANS and YLS/CMI.

Mr Leovine Cheng has been working in the areas of youth rehabilitation, child protection and families-in need since 2012. He holds a Masters Degree with Honours (International Relations) and a Honours Degree in Psychology. During his previous work experience with the Programme Branch at MSF in 2012, he was a member of the Child and Adolescent Needs and Strengths (CANS) tool workgroup, and has been actively involved in the development and implementation of the CANS tool in the VCHs and SSAs. Currently, Mr Cheng works as a Senior Implementation Specialist with the Clinical and Forensic Psychology Service, and is involved in the implementation and quality assurance in the usage of the CANS and Youth Level of Service/Case Management Inventory (YLS/CMI) in MSF, VCHs and SSAs.


Please note that this course will be conducted online via Zoom (click to learn more about Zoom). Successful applicants will be able to access and download course materials from iLTMS upon course confirmation. They will also be given the URL to join the Zoom course session with a unique password via email. Participants will be required to use their Name (as per NRIC) as the Zoom ID to be given access to the Zoom course session and will have to enable video view while the session is in progress.

Please note that all training session(s) will be recorded as part of funding requirements and audit purposes. Learners will be required to have their camera turned on throughout the session(s). By agreeing to attend this course, Learners are deemed to have consented for their participation to be recorded.

[Only for courses with assessment component] Assessment will be scheduled via face-to-face assessment at SSI. Successful applicants are required to sit for the assessment on a separate day, to be further advised by SSI.

Assessment is conducted on Day 3 of the course and takes 4 hours.
You will be expected to administer the CANS tools on a vignette provided, followed by a written test.
There will be a 30 minutes oral interview on Day 4. Trainers will schedule the oral interview session during the class.

E-mode of delivery:
• Learners will receive online access to courseware instead of printed materials
• Learners will be required to complete the mandatory online e-learning activities of 3 hours before attending the training.
• Learners will complete an online course evaluation and receive an e-certificate

As there is an assessment component for this course, grading and processing of results can only take place after course completion. Learners who pass the assessment(s) will be awarded with an electronic Certificate of Achievement from SSI. You will receive an email notification when your e-Cert is ready for download in your NCSS e-Services account.

Fee Remarks:

SSG funding is available for Singapore Citizens and Permanent Residents only. For more information on SSG Training Grants, please visit:
SkillsFuture Singapore Funding.
SkillsFuture Credit.

VCF funding is available for foreigners who are staff of NCSS Member Social Service Agencies via Direct Training Application.

Terms and conditions apply. Applicants of above training grants should inform SSI upon submission of your application.


SEET Lay Peng / SEET_Lay_Peng@ncss.gov.sg / 65895560

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