Provide proper supervision, guidance and quality care are delivered to the children or youths in an identified unit, approx 10 to 15 residents, in Melrose Home

Duties and Responsibilities
To support and support the efforts of Unit Leaders and Senior Guidance Officers in developing and implementing biopsychosocial or educational programmes in the unit
To ensure residents received adequate food nourishment and support them in doing their laundry
To provide supervision and care to the residents
To guide and develop socially acceptable behaviour in residents, in a manner that does not infringe on their rights or the rights of others, and which is consistent with sound behaviour management principles
To manage behavioural issues using a trauma informed approach
To provide guidance for residents in supporting their growth and development and motivate, mentor the residents
To ensure the proper maintenance and cleanliness of the Home premises and the dormitory
To educate and reinforce acceptable personal hygiene standards to youth and children
To oversee the medical and health needs of the residents in the unit
To oversee the academic needs of the residents in the unit
To provide on site incident or crisis management when necessary

The residential home setting is a 24-7 facility. Guidance Officers are rostered to work shifts, sometimes 7am to 4pm, mostly 1pm to 10pm, 5 days a week.