- Oversee the community relations functions of the organisation, including public relations, volunteer management, fundraising.
- Formulate and implement the overall communication strategies and engagement programmes for the organisation.
- Oversee and co-ordinate the regular in-house publications and collaterals such as Newsletters and Annual Reports.
- Oversee website management and maintenance, and facilitation of digital work on various IT platforms
- Oversee the effective management of social media platforms.
- Develop, plan and execute community events that reach out to the immediate community. This includes overseeing the logistical requirements, pre-event communications and briefings to ensure positive outcomes.
- Oversee the process of digitalisation of work-related content such as curriculum content and teaching aids as well as facilitating digital approaches across different departments.
- Oversee the management of volunteers and volunteer-driven programmes and services, including building up the volunteer pool and encouraging long-term partnership
- Collaborate with other departments for their inputs and ideas in the planning, development and organising of complementary volunteer-driven programmes and services.
- Work together with the Board and Fundraising Committee, to plan, organise and execute all fundraising activities.
- Ensure that fundraising collaterals are updated and deployed on a regular basis.