Client Engagement Executive ( Job No : JOB-2022-01754 )

Cycling Without Age Singapore Ltd.
  • Eldercare
About The Role

Client Engagement Executive will be deployed in the trishaw service and is responsible for day to day operational support with this core service offering of Cycling Without Age Singapore.

Duties and Responsibilities:

Act as a focal point for all service-related queries and issues
Actively collect beneficiaries feedback and help implement continuous service delivery improvements
Actively support communication and stakeholder engagement initiatives
Effectively collaborates with other team members for organisational support needed in running the service
Notify and escalate critical issues to service delivery manager
Track data such as feedback surveys, expenditures, etc and generate reports and share analysis of reporting data to relevant audiences such as funders, donors, other key stakeholders
Collaborate, problem solve, and strategise to grow the service together with the rest of the organisation
Other administrative and clerical work related to trishaw service

Candidate Requirements
Technical Competencies:

Creative and resourceful with strong analytical, project, and event management skills
Adept at computer applications, specifically MS Office or its equivalent
Excellent written and verbal communication skills in English. Competency in a mother tongue is advantageous but not compulsory.

Core Competencies:

Experience in programme coordination and service delivery
Solid organisational skills, able to multi-task and good time management
Strong client-facing and teamwork skills with a demonstrated capacity to work across a range of age and other socio demographic backgrounds.

Preferred achievements / characteristics:

Experience in working with beneficiaries and volunteers.
Familiar with the social sector and community services

Only short-listed candidates will be contacted for an interview.
Job Post Status
Job Details
Area of Specialisation:

Employment Type:
Full Time (Permanent)
Profession Type:
Manager or Executive (Programme)
Min Educational Qualification:
Professional Qualification and Other Diploma
Posting Date:

10 May 2022

Closing Date:

09 Jun 2022

Salary Range
SGD   2400.00 - 3200.00
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