Senior or Head Social Worker
( Job No : JOB-2021-02002 )
Adults & Families
Children & Youth
AWWA LTD - 46 Lengkok Bahru
To provide casework and counselling services to meet the needs of families living in the shelter with the goal of strengthening families’ coping and resilience, strengthening family life, and maximizing their potential to lead dignified and independent lives.
About The Role
Provide leadership and supervision to a clinical team to achieve the service’s goals.
Maintain and review quality and standards, ensure relevance and compliance of SOPs. Oversee service delivery including case management and post-discharge management, and provide (social work) supervision and guidance to social workers, in particular for more complex crisis management and entrenched cases. Monitor and respond to trends and issues relating to needs and service gaps of shelter community, initiate innovative solutions to advocate for existing and emerging needs of the clients and community. Oversee staff development to ensure that staff are equipped with the skills and competencies required for the job. Oversee crisis management of incidents including escalated disputes and high-risk issues, and processes to prevent, manage and mitigate potential incidents. Together with the Operations Manager, provide leadership and culture of teamwork to a dynamic team of social workers and operations and administrative staff.
At least 8 years of experience in community setting
Experience in sheltered home is preferred
Preferred achievements / characteristics
Only short-listed candidates will be contacted for an interview.